We are happy to offer a refund/exchange for an unwanted item returned within 15 days of receipt. Please be aware that we must receive returns within 15 days of delivery – this is irrespective of your chosen payment method.

Returns may be subject to a delivery charge.

Please note that all items must be returned in a saleable condition:

Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-saleable.

If your order qualified for a free gift, it must also be returned unopened before your refund or replacement can be processed.

Kindly send an email to with your refund/exchange request and we will get in touch with you on how to proceed.